Sales Policy for Pixtopin

Effective Date: January 7, 2025

This Sales Policy outlines the terms and conditions that govern your purchase of products from Pixtopin’s website, https://pixtopin.com. By placing an order with Pixtopin, you agree to abide by the following policies. Please read this document carefully before making any purchases.

1. Product Availability and Pricing

  • Product Availability:
    All products listed on the Pixtopin website are subject to availability. While we strive to ensure that our inventory is up to date, in some cases, an item may be temporarily out of stock. If an item you have ordered is unavailable, we will notify you and provide options such as waiting for restocking, choosing an alternative item, or canceling the order.

  • Pricing:
    All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices may be subject to change without notice. We reserve the right to correct pricing errors and make adjustments as necessary. In the event of a pricing error, Pixtopin will notify you before processing the order, and you will have the option to proceed with the corrected price or cancel the order.

  • Discounts and Promotions:
    Any discounts or promotional offers are subject to terms and conditions, and Pixtopin reserves the right to modify or terminate any promotion at any time without prior notice. Discount codes or promotional offers may not be applied retroactively to previous orders.

2. Order Processing and Confirmation

  • Order Confirmation:
    After placing an order, you will receive an order confirmation email. This email will include details about the items purchased, shipping address, and estimated delivery date. This confirmation indicates that your order has been received but does not guarantee that the item is in stock or that the payment has been processed successfully.

  • Order Processing:
    All orders are processed within 1-2 business days, subject to stock availability and payment verification. We may reach out to you for further information if there are any issues with the order. Once your order is processed, you will receive a shipping confirmation email with tracking details.

3. Payment

  • Accepted Payment Methods:
    We accept payment via credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment methods available during checkout.

  • Payment Authorization:
    All payments are processed securely through our payment gateways. By providing your payment information, you authorize Pixtopin to charge the amount for the order, including taxes and shipping charges. In case of payment failure or insufficient funds, we may cancel your order.

  • Sales Tax:
    Sales tax is applicable based on the shipping address provided at checkout. The applicable tax rate will be calculated and added to your total order amount before payment is processed.

4. Shipping and Delivery

  • Shipping Methods and Costs:
    Shipping options and costs will be presented during the checkout process. The cost of shipping depends on the shipping method selected, the destination, and the weight/size of the items ordered. Shipping fees are non-refundable unless the item is defective or the wrong item was sent.

  • Order Delivery:
    Delivery times vary depending on the shipping method selected and the destination of your order. Pixtopin strives to ensure timely delivery, but delays may occur due to circumstances beyond our control, such as weather, shipping carrier issues, or holidays. Please allow extra time during peak shopping periods.

  • International Shipping:
    Pixtopin offers international shipping to select countries. Shipping rates for international orders will be calculated at checkout, and additional customs fees, taxes, or import duties may apply, which are the responsibility of the customer.

5. Return and Refund Policy

  • Returns:
    Pixtopin accepts returns for products in original, unused condition within 30 days of delivery. For more information on returns, please refer to our Refund and Returns Policy.

  • Refunds:
    Refunds will be issued in the original form of payment once the return is processed. Please allow 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.

  • Exchanges:
    Pixtopin does not offer direct exchanges. If you need a different product, you must return the original item and place a new order.

6. Customer Account

  • Account Creation:
    To make purchases on Pixtopin, you may create an account. By creating an account, you will be able to save your shipping information, track orders, and receive updates on promotions. Account registration is optional, and you may also check out as a guest.

  • Account Security:
    You are responsible for maintaining the confidentiality of your account information, including your password. Notify us immediately if you believe there has been any unauthorized use of your account.

7. Limitations of Liability

  • Limitation of Liability:
    Pixtopin’s liability is limited to the total value of the products purchased by you in connection with a specific order. We are not liable for any indirect, incidental, or consequential damages, including lost profits or business interruptions.

  • Product Descriptions:
    While we strive to provide accurate product descriptions, images, and specifications, there may be instances where details are inaccurate or incomplete. Pixtopin does not guarantee that product descriptions or images are free from errors. In such cases, we reserve the right to cancel orders or offer replacements.

8. Fraud Prevention

Pixtopin reserves the right to cancel orders that we believe to be fraudulent or suspicious. We may request additional verification or information to process your order and prevent fraudulent activities. If we detect any fraudulent activity related to your order, we may refuse or cancel the transaction.

9. Customer Service

  • Customer Support:
    If you have any questions or concerns regarding your order, products, or this Sales Policy, please contact our customer support team at info@pixtopin.com or call us at (308) 276-2133. We are happy to assist you!

10. Changes to the Sales Policy

Pixtopin reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.

11. Governing Law

This Sales Policy is governed by the laws of the State of Nebraska, United States, and any disputes related to the sales process shall be resolved in the appropriate courts within the state of Nebraska.